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The Collection

Customer Service

Customer service

WELCOME TO OMEGA CUSTOMER SERVICE

We appreciate your decision to invest in an OMEGA watch. Customer satisfaction motivates everyone at OMEGA, and it enables us to provide you with excellent service throughout the entire life of your treasured timepiece. In this section, we would like to outline the most important pieces of useful information.

PRESERVE YOUR OMEGA

Just like any precision instrument,
a watch needs regular servicing to maintain its perfect function and appearance over the years.

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SERVICING MY OMEGA

While an OMEGA watch is built to last a lifetime,
it should be serviced regularly to maintain its performance, reliability and appearance.

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FINDING A SERVICE CENTRE

If your watch needs servicing,
make sure to rely on an authorized OMEGA Service Centre.

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OTHER OMEGA SERVICES

ORDER AN EXTRACT

We have created a special online service for watch enthusiasts who would like to know more about the production history of their OMEGA timepiece made before 2000.

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ORDER A CATALOGUE

Get the latest edition of our official OMEGA catalogue "The Collection".

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CUSTOMER INFORMATION SYSTEM

View the details and progress of your watch service.

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YOUR MASTER CHRONOMETER RESULTS

Check the test results of your watch using the details on your unique Master Chronometer Certificate card.

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FREQUENTLY ASKED QUESTIONS

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GLOSSARY

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CONTACT US

Don't hesitate to visit an OMEGA store or service centre near you, or contact us for further information.

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