Servicing My Omega
While an OMEGA watch is built to last a lifetime, it should be serviced regularly to maintain its performance, reliability and appearance. Our qualified watchmakers use modern, state-of-the-art infrastructure to restore the condition of your current collection or vintage OMEGA timepiece. Furthermore, our staff benefit from continuous training in order to maintain and improve the level of service we offer to our customers.
As a general rule, a complete maintenance service is recommended every 4 to 5 years,
depending on the use of the watch.
Opening of the case; dismantling of the crown with the winding stem so as to extract the movement with the dial and the hands.
An entry test to define the physical condition of the watch is required.
Removal of the bracelet.
Dismantling of the case (glass, tube, pushers, helium escape valve, gaskets, bezel, etc.).
Refurbishing of the case and bracelet in metal to original OMEGA specifications (polishing, satin-finishing).
Cleaning (washing) of the case and bracelet in metal.
Assembling of the case and replacement of glass, tube, crown, pushers, helium escape valve, gaskets, if necessary (not included: special mineral or sapphire glass and precious metal spare parts).
Restoration of water-resistance with above-mentioned spare parts.
Dismantling of the dial and the hands from the movement.
Dismantling of the movement into its individual parts.
Identification of worn or damaged movement parts.
Servicing or replacing worn parts. For movements without a serial number, a technical upgrade to the latest movement version is performed, if applicable.
Cleaning (washing) of the disassembled movement in a machine with specific baths.
Checking the cleanliness of the movement.
Assembling and oiling of the movement in accordance with OMEGA specifications.
Checking of the functions of the movement in accordance with OMEGA's quality criteria.
Adjustment of the rate.
Fixing of the dial; replacement of the hands, if necessary.
Casing up the movement equipped with the dial and the hands.
Full winding of a mechanical watch and tuning of the precision in accordance with OMEGA standards.
Closing of the case and checking of the water-resistance.
Setting of the correct time; checking the technical and aesthetic condition of the assembled watch.
After 24 hours, checking to confirm that the precision and the rate are stable.
In order to check the power reserve of a mechanical watch, measurement of the hours of operation.
Fitting of the bracelet.
Final check before returning the watch to the customer.
FINDING A SERVICE CENTRE
OMEGA has a global network of authorized service centres. By clicking on the map, you will be able to find the service centre nearest you. You can narrow your search by ticking some of the boxes below the map.Read more