OMEGA is proud to include the Swiss Made mark on all of its watches. This simple wording guarantees a standard of quality that has been established over many centuries and is today a world-renowned symbol of excellence.

Every part of an OMEGA watch is made in Switzerland, which goes far beyond the industry’s required standard. This means that the manufacturing levels as well as the aesthetic and technical levels meet Switzerland’s highest demands.

On top of OMEGA’s own proven excellence, the Swiss Made mark provides customers with even more assurance and trust in the watch they wear on their wrist.

All OMEGA watches are delivered with a 5-year warranty that covers the repair of any material or manufacturing defects. Please refer to the operating instructions for specific information about the warranty conditions and restrictions.

OMEGA pays attention to online security.

We take the privacy and security of your payment and personal details very seriously. We use SSL encryption technology for online transactions to protect your card information.

The following methods of payment are available: VISA, AMEX, MASTERCARD, MAESTRO, CHINA UNION PAY AND PAYPAL.

OMEGA processes payments via Datatrans.

Free Delivery

All orders will be delivered to you within 2-5 working days, however deliveries to UK offshore addresses may take longer. Please allow additional processing time for orders placed on UK Bank Holidays. At this time, we do not ship on Saturdays and Sundays.

We want you to enjoy your purchase as soon as possible, therefore we are pleased to offer complimentary express shipping on all orders. A signature will be required on delivery for all orders.

Our UK delivery service is operated via a DHL courier service. You will have access to track your delivery on the DHL website. For more information, please see our Delivery and Returns Policy.

Returns

Customer satisfaction is our goal. If you are not satisfied with your product, you may return any unworn, undamaged merchandise purchased online from www.omegawatches.com/en-gb/ by mail within 14 days of delivery for a refund of the purchase price, provided that the merchandise is original quality and has not been damaged

Returns are only applicable to orders made on www.omegawatches.com/en-gb/.

Returns are not accepted in the boutiques.

Any product that fails the quality inspection by Customer Service (e.g. scratches, worn or damaged items, missing components), will be returned to you and no refund will be issued.

Any products that are personalised (embossed, engraved, etc) cannot be cancelled or returned after purchase.

To request a free return, please Sign In to your My OMEGA account and follow our Return Instructions.

If you purchased as a guest, please request and manage your free return here.

If you return the product(s) to us directly without using our free returns service, please notify the OMEGA Team in advance at uk.ecommerce@omegawatches.com. Our returns address is The Swatch Group (UK) Limited, Division OMEGA, Building 1000, The Royals Business Park, Dockside Road, London, E16 2QU, United Kingdom.

We will confirm the status of your return once the product has been received and the quality inspection is complete. For more information, please read our Delivery and Returns Policy.