The store will not work correctly in the case when cookies are disabled.
Configure my cookies
Click on each button to activate or deactivate the use of each type of cookies. A colored button indicates if the cookies are active (red), or inactive (grey).
These are cookies that are required for the operation of the Website and for you to be able to complete services you ask for. They include, for example, cookies that enable you to log into secure areas of the Website.
These cookies record information about choices you make on the Website, such as your user name, language or the region you are in. In this way, we are able to personalize your visit to the Website.
These cookies allow us to collect information about how visitors use the Website, for example to count visitors and to see how visitors move around the Website. They record your visit to the Website, the pages you have visited and the links you have followed. These cookies do not collect information that identifies you. All information is anonymous. This helps us to improve the way the Website works.
These cookies allow you to share Website content with social media platforms (e.g, Facebook, Twitter, Instagram). We have no control over these cookies as they are set by the social media platforms themselves. Please have a look at section 3 of the Cookie Notice about pixels and social plug-ins to learn more about how social media cookies are used in association with social plug-ins.
These cookies allow us to deliver tailor-made advertisements to you on third party websites based on your interests in our products and services manifested during your visit on our Website. These cookies do not collect information that identifies you. All information is anonymous.
How do I find the reference number of my Omega Watch?
You will find your reference number on the OMEGA warranty card that was delivered with your watch. If you have a certified Master Chronometer watch, you will also find this number on the certification card.
Most orders are processed within an hour of credit card approval. If a band adjustment is needed please allow an additional 2-3 Business Days for the watch to be serviced. Orders placed after 12pm EST, may not ship until the following business day. Orders placed on Saturday and Sunday will be processed on the next business day. Orders placed on an official holiday will be processed on the following business day. Signature will be required for all orders.
Complimentary 2nd Day Express Shipping:
We want you to enjoy your item as soon as possible, therefore all orders will receive complimentary 2nd Day express shipping unless otherwise noted. Orders approved Monday through Friday by 12 PM Eastern Standard Time will have same day shipment. Orders approved after the aforementioned times will be processed the next business day.
OMEGA will gladly ship to the 48 contiguous states as well as Washington D.C., Alaska and Hawaii. For clients in Puerto Rico, please contact your local boutique. We are unable to ship to PO Boxes.
Customer satisfaction is our goal. If you are not satisfied with your product, you may return any unworn, undamaged merchandise purchased online from www.omegawatches.com/en-us/ by mail within 14 days of delivery for a refund of the purchase price, provided that the merchandise is original quality and has not been damaged. Returns are only applicable to orders made on www.omegawatches.com/en-us/. Returns are not accepted in the boutiques. Earrings are final sale and may not be returned or exchanged.
Any order that fails quality inspection from Customer Service (e.g. scratches, worn, damaged) will be returned to you and no refund will be issued. Any products that are personalized (embossed, engraved, etc.) cannot be cancelled after purchase. We reserve the right to reject personalized items without providing reason. Personalized, engraved or embossed products cannot be returned.
To request a return, please visit your MyOMEGA account to print out your return label. Let us know why you are returning your item by completing the survey on the back of the packing slip and returning it with your merchandise. The item must be returned with box, warranty cards, user manual, gifts with purchase (if applicable), and any extra links due to bracelet sizing. In order to expedite your return, you must choose the appropriate reason code for your return on the packing slip. Carefully package merchandise to prevent damage in transit.
We recommend that all returns and exchanges be sent by UPS or FedEx with a valid tracking number attached. We are not responsible for items which are lost, stolen, broken, or damaged during the return process. All refunds will be issued in the form of the original payment.
Return Your Package To:
Swatch Group (U.S) Inc. C/O – Omega Ecommerce Division 55 Metro Way, Suite 1 Secaucus , NJ 07094
OMEGA pays attention to online security.
We take the privacy and security of your payment and personal details very seriously. We use SSL encryption technology for online transactions to protect your card information.
The following methods of payment are available: VISA, AMEX, MASTERCARD, DISCOVER, UNION PAY, PAYPAL AND AFFIRM.
OMEGA processes payments via Datatrans.
Black fabric watch strap for the 42 mm Speedmaster Moonwatch Professional, with matching coloured stitching, inner grained calf leather and foldover clasp.
All bracelets and straps in the OMEGA collection are made from luxurious materials and designed to complement your timepiece. Uncompromising manufacturing standards and quality control techniques ensure a consistent level of reliability. Hand crafted by the finest artisans, OMEGA bracelets and straps are available in a broad range of designs, colours, sizes and materials - including metal. Pair this choice with your favourite watch to reinvent its look.