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Frequently asked questions


Using your OMEGA watch

  • The user manual is provided with the timepiece at the time of purchase. In addition, a digital version and video tutorials are available here.

  • The time setting is explained in the user manual you received at the time of purchase. In addition, a digital version of the manual and video tutorials are available on our here.

  • OMEGA watches are designed to last a lifetime if they receive the best care. We recommend that you have the water-resistance checked every year and a full service performed every 5 to 8 years. You can also find on our website tips on how to preserve your watch.

  • During OMEGA's homologation process, watches are tested to the limit. This includes shock tests to confirm the reliability of each timepiece and to ensure that its accuracy is maintained after a strong impact. All OMEGA timepieces are designed to withstand shocks equivalent to a one meter drop onto a hardwood floor. For a standard 150 g timepiece, this sudden and rapid acceleration represents an equivalent force on the watch head of up to 5,000 G.
  • Unless your OMEGA watch is equipped with a Master Co-Axial Chronometer movement, which is capable of withstanding magnetic fields of up to 15,000 gauss, we recommend that you avoid exposure to high magnetic fields, such as those produced by loudspeakers, refrigerators, some handbag or tablet case clasps, etc.
  • Our watches are designed to withstand active sports such as golf and skiing. The optimum operating conditions for your timepiece are between 0°C (or 32°F) and 60°C (or 140°F). Use outside this temperature range may affect the performance of your watch. In addition, we recommend that you avoid exposing your timepiece to wide temperature variations.
  • All current OMEGA watches are water resistant to the depth defined by the model specifications, provided that the components ensuring the water resistance are intact. This means that an OMEGA watch that is water resistant to 30 metres can be worn for swimming at depths of up to 30 metres underwater for extended periods without restriction.
    We would like to emphasize that the water resistance of a watch is ensured by gaskets placed between the crown, the pushers, the crystal, and the watch case. These gaskets deteriorate over time under the influence of external factors such as temperature variations, pollution or chemicals and must be regularly replaced to guarantee the water resistance of the watch.
    In addition, heavy impacts on the crown, pushers or helium valve are known to affect the water resistance and should be avoided.
    The following tips will help you keep your OMEGA watch water resistant:

    • Have the water resistance of your watch checked once a year by an OMEGA authorised service centre
    • Always rinse your watch with tap water after swimming in salt water
    • If your watch is equipped with a screw-in crown, always screw it in after handling it
    • If your watch is equipped with an unscrewed crown, push it back against the case in the wearing position to prevent moisture from entering the case
    • Avoid operating the chronograph pushers under water to prevent infiltration into the movement. Exceptions: the Seamaster 300M and 600M chronographs are equipped with pushers that can be operated under water
  • Instructions for winding your watch can be found in the user manual. A digital version of the manual and video tutorials are available here.

  • The use of a watch winder can help you to ensure that the power reserve is within the calibre's specifications. This applies even if you don't wear your OMEGA timepiece daily or if your wrist movement is insufficient.
    We recommend that you use a watch winder from the OMEGA leather goods collection. You can find more information about our leather goods here.
    This document will help you to set the watch winder to ensure a power reserve according to the calibre specifications.

  • The winding of a watch with an automatic mechanical calibre depends on the movement of the wrist. If your watch has not been worn for several days or if your wrist movement is insufficient to guarantee automatic winding, the power reserve of your watch will be less than its maximum capacity. In this case, it is necessary to wind it manually, following the instructions given in the user manual.

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